I placed an order for the skinny version of these pants hoping I would become skinnier than I am. That didn't work out! So, I ordered a pair of the regular fitting pants. Arrived and quality is definitely there. Unfortunately, the pants had a twist in the left leg causing discomfort when wearing. I contacted 1620 immediately and was met with what I would consider top notch customer service. A pre-paid shipping label was provided and the pants were exchanged without question. Upon receiving the new pants, they were not hemmed, which is what it is. I, again, contacted 1620 and Audrey has been a rock star! Sent 'em back and waiting for them to return so I may offer a real bit of helpful feedback on the wear and tear of these pants. If you are in the market for a company that responds, offers quality customer service, and does it all with a smile, then look no further. The pants are expensive. No way around it. But, so are 5 pairs of "X" brand that break... Don't tell Duluth I said this. I will be back to offer another rating/review after I get the pants back and put some miles on them! Thanks, 1620!